Knowledge Bursting for Conversational AI: Less is More
Consider a knowledge bank the memory that fuels conversational AI. And it holds all the data your AI chatbot requires in order to be able to answer questions correctly. In other words, much like a well organized library, it isn’t about how many books you have but rather how fast you can find the one you are looking for when you need it. A knowledge bank is what makes a difference between your conversational AI being a helpful assistant or an inane mess that irritates users.....